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Delivery Information

We are pleased to offer Free Next Working Day Delivery to the UK Mainland on all orders over £100 & Free Overseas Delivery to a range of European countries on orders over £150. To see our full list of our delivery options and rates, take a look at our Delivery Rates page.

To transport orders we use a trusted collection of couriers including: DPD, DHL, Royal Mail.

Fast Dispatch

Orders are usually shipped on the day of purchase if they are placed online before 14:00 on Monday to Friday. If the order is received after this time, it will be dispatched on the following working day (this does not include Saturday). Orders are processed from our state of the art warehouses, based in Gatwick and Peterborough.

Offshore & Overseas Delivery

On a majority of our UK Offshore and Scottish Highlands orders, deliveries usually take up to 2 working days to arrive after dispatch. Mainland Europe deliveries typically arrive within 2 - 5 working days depending on the travel distance. For all other locations please contact us for information on delivery timeframes.

Delivery Alterations

If you wish to redirect the package to an alternative address once the order has been despatched, this will incur extra charges starting from £15 depending on weight. If you would like to make a change to the delivery address after the item has been despatched, please contact us.

If for some reason you will not be present as your address during delivery hours we request that you instead have the item delivered to an address where someone is always present during working hours.

Delivery Issues

If the goods are not delivered within the timescale set out above, and no card has been left by the courier, please contact us. Please note: We cannot be held liable for any loss caused by late delivery on the part of the couriers.

Courier Terms

Unfortunately no couriers, as part of their service agreements, are required to call customers in advance of delivery. We can include a note asking the courier to call in advance of delivery but this is ultimately at the discretion of the driver. It is not something that we can insist they do.

Please note: Delivery times are not guaranteed times; there is no such a thing as a guaranteed delivery day as Juicers.co.uk nor the couriers can legislate for problems arising in transit. Even so, 99% of our UK Mainland orders are attempted the following working day. If your order is urgent, we suggest allowing sufficient time to get the order to you allowing for any eventualities.